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May 26, 2025

The Customer at the Core: Why a Customer-Centric Approach is Non-Negotiable for Modern Business

In today’s dynamic marketplace, a business strategy laser-focused on delivering exceptional customer experiences, both before and long after the sale, isn’t just a nice-to-have – it’s the very foundation of sustainable success. While good customer service is a component, true customer-centricity runs much deeper, permeating the entire organizational culture. Brands…
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